Version 3.0 updated on 29/05/2026
These Terms and Conditions of Use (hereinafter ” T&Cs “) govern the contractual relationship between the User and Bringme regarding the use of the Jojob Real Time Carpooling application. They are drafted in Italian and apply to all users of the service.
Jojob Real Time Carpooling application (hereinafter ” JojobRT ” or the ” App “) is published by Bringme Srl Società Benefit (hereinafter ” Bringme “), with registered office in Turin, via Pier Carlo Boggio 59, VAT number and Tax Code 10979400016, REA TO‑1177694.
For any communication, the User can contact Bringme at the following addresses:
This paragraph satisfies the information requirements set forth in Article 7 of Legislative Decree no. 70 of 9 April 2003.
In these T&Cs, the terms listed below have the meanings indicated herein; any other terms used in the text retain their current meaning.
Bringme : Bringme Srl Società Benefit, publisher of the Service and Data Controller of the personal data collected through the App.
User : the adult natural person registered on the App.
Service : the set of features made available through the App, under the conditions in force from time to time.
Driver : the User who, for a specific Trip, makes his/her vehicle available and offers to drive.
Passenger : the User who, for a specific Trip, is hosted in another User’s vehicle.
Journey : the shared journey between the Driver and one or more Passengers carried out using the Service.
Certification : the procedure, based on GPS geolocation and QR code scanning, through which the App certifies that a Trip has actually taken place.
CCV (Contribution to Travel Costs) : the sum paid by the Passenger to the Driver as a partial reimbursement of the costs of the shared trip, according to the parameters set out in §6.
J Account : the App’s internal accounting system that tracks the User’s financial transactions, recorded as per §7.
Community : a group of Users associated with a client company or local authority that has entered into an agreement with Bringme to launch dedicated initiatives. Membership of a Community is subject to acceptance of additional T&Cs separate from these.
Privacy Policy : the information relating to the processing of personal data, accessible in the App and at jojobrt.com/privacypolicy.
These Terms and Conditions govern access to and use of the Service. Acceptance of the Terms and Conditions and the Privacy Policy is a prerequisite for creating an account and using the Service. Commercial communications from Bringme (email newsletters, SMS, promotional push notifications) are subject to a separate, optional consent.
digital intermediation service for adults interested in sharing car rides. Bringme is an information society service provider pursuant to Legislative Decree 70/2003 and provides the technological tools (matching, certification, J Account, chat) through which Users plan and execute their shared Trips.
Bringme is not a carrier, does not own or operate vehicles, does not organize trips, and is not a party to agreements concluded between users. The Trip is and remains a private matter between the users involved.
Bringme does not guarantee the availability of a Travel Partner, the frequency, quality, or punctuality of Trips, and is not responsible for the suitability of the Driver or vehicle. Use of the Service for commercial or professional purposes is expressly prohibited.
Client companies and local authorities that activate a Community are not party to the Travel Agreement and are not responsible for its implementation. The specific rules governing the operation of a Community are set forth in the supplementary T&Cs that the User accepts upon joining (§9).
Payment transactions (credit card top-ups and current account withdrawals) are technically performed by Stripe , an independent payment service provider, on the basis of a direct contractual relationship between Stripe and the User.
The Service is reserved for individuals aged 18 or over. By registering, the User declares that he or she is of legal age and has full legal capacity.
The user provides their personal and contact information during the registration process and agrees to keep it updated. This information is provided under their sole responsibility: Bringme does not perform documentary checks on identity, age, driving license, or vehicle documents.
The User who proposes himself as a Driver guarantees, for the entire time in which he operates in this role, to:
Each individual may create and maintain only one account. It is prohibited to transfer credentials or create multiple accounts attributable to the same individual. The User must diligently safeguard his or her credentials; access and transactions performed with them are presumed to be performed by the User.
In case of suspected unauthorized use, the User must immediately change the password and notify Bringme.
The User uploads their routes to the App. The App automatically suggests potential Travel Partners based on compatible routes and schedules. The proposal is not binding on either party and does not imply any obligation on Bringme to guarantee the availability or frequency of Matches.
The App provides a chat facility between Users for Trip coordination. The User is solely responsible for the content posted and agrees to comply with the prohibitions set forth in §10.
Bringme does not proactively monitor chats. Upon becoming aware of illegal content or prohibited conduct, Bringme may take action pursuant to Articles 14-17 of Legislative Decree 70/2003, as set forth in Section 11.
For privacy protection purposes, before a booking or Certification is shared between two users, each user will only see the other’s first name and last initial. After the first successful booking or Certification, each user’s full last name and phone number will also be visible to the other user, for the sole purpose of coordinating subsequent Trips. Further details on data processing are provided in the Privacy Policy.
For this version of the Service, there are no automatic penalties for failure to show up for a confirmed trip. In any case, the User is required to behave diligently towards other Users; repeated failure to show up may constitute improper use of the Service (§10).
A User can block another User: the block is mutual and prevents the two Users from appearing as potential Matches in the future.
Bringme will take reasonable measures to ensure the continuity and security of the Service, but cannot guarantee a specific level of service. The Service may be temporarily suspended for maintenance, technical updates, or for reasons beyond Bringme’s control. Temporary unavailability does not entitle you to any compensation other than that provided for in Section 7.5 regarding the top-up balance.
Successful completion of the Certification is a necessary condition for the CCV to be charged, for the possible provision of Cashback (§8) and for the inclusion of the Trip in the User’s personal metrics.
Initiating the Certification requires each Passenger to scan the QR code generated by the Driver’s App, verify geographic proximity to the departure point, and, if a CCV is required, verify the availability of funds in the Passenger’s J Account. The Certification process is completed automatically upon reaching the Passenger’s destination or by scanning the closing QR code.
The CCV is a partial reimbursement of the costs incurred by the Driver for the shared trip (fuel, vehicle wear and tear, tolls, parking). It does not constitute compensation for a transportation service: the Driver does not act as a carrier and does not carry out professional transportation activities.
The classification of the CCV as a reimbursement and not as a fee is consistent with the prohibition, pursuant to Article 82 of the Highway Code, on using a vehicle registered for personal use to transport passengers for payment.
The rate applied by JojobRT is €1 for the first 10 km of the Passenger’s journey, plus €0.10 for each additional km . The calculation is performed automatically based on the GPS track and is visible to the Driver and Passenger before the Certification process begins.
For vehicles declared as company vehicles, the CCV request is disabled: the rule cannot be circumvented.
The CCV is recorded virtually upon initiation of the Certification and becomes effective, with actual debiting to the Passenger and actual crediting to the Driver, only upon proper completion of the Certification. In the event of failure to initiate or complete the Certification, the registration is automatically canceled.
The Driver is personally responsible for the correct tax assessment of the CCV received. Specifically, he or she must ensure that the total CCV collected does not exceed the actual costs incurred for the Trip, based on the ACI tables for mileage costs, including tolls, parking, and other documented costs.
Bringme is not responsible for the tax assessments or omissions of the individual Driver.
Any behavior aimed at tampering with the Certification is prohibited, including the manipulation of geolocation data, the use of fictitious QR codes, and the simulation of trips not actually taken. Conduct detected pursuant to this paragraph warrants the adoption of the measures referred to in §11.
internal accounting system within the App that tracks the User’s financial transactions in the Service (top-ups, CCV credits, cashback, voucher conversions, withdrawals). It is not an electronic money instrument and does not constitute a payment service pursuant to Legislative Decree no. 11 of 27 January 2010; Bringme is not a payment institution or an electronic money institution.
The J Account is divided into separate balances for top-ups, accrued Cashback, and travel cost contributions received as a Driver. Debiting a CCV uses available funds according to a pre-established priority that prioritizes Cashback over top-ups, and top-ups over the previous CCV balance.
Users can top up their J Account with a credit card via Stripe, for predefined amounts ranging from €10 to €100 per transaction. Bringme does not charge a top-up fee.
Users can convert their balance into merchant partner vouchers at a fixed 1-to-1 exchange rate and without fees. Once redeemed, the voucher is subject to the issuing partner’s terms of expiration, use, and validity. Bringme is not responsible for the voucher’s usability with the issuing partner or for any changes to its terms of use.
Drivers can request the transfer of their Travel Cost Contribution balance to their bank account by activating a Stripe Connected Account using the Stripe Connect Standard flow. Drivers provide Stripe with their identification and banking information, including their IBAN, directly; Bringme does not collect or store this information and only receives the Stripe Connected Account ID from Stripe.
The minimum withdrawal amount is €50. Each Bringme withdrawal is subject to a €1 + 4% fee , which is billed regularly.
Bringme is not responsible for unavailability or suspension of the Stripe Connected Account attributable to Stripe or the Driver (in particular, failure to pass KYC checks or entering incorrect bank details). In such cases, the Driver retains the right to the balance and may repeat the request once the cause has been resolved.
The User may request a full or partial refund of the top-up balance at any time, credited to the same credit card used for the original top-up, technically carried out via Stripe.
The right to a refund does not extend to the Cashback balance (incentive provided by the Community and not the amount paid by the User) nor to the Travel Cost Contributions balance (recoverable only through the withdrawal procedure referred to in §7.4).
Jojob Cashback is an incentive tool that Bringme makes available to client companies and local authorities for their Communities. Cashback is available exclusively to Users who are members of a Community that has activated a specific campaign; Users who are not members of any Community do not earn Cashback.
The detailed rules for each campaign—including amounts, thresholds, Trip validity parameters, methods of using accrued Cashback, and the consequences of withdrawing from the Community—are set forth in the Community’s supplemental T&Cs, which the User accepts upon joining.
Cashback obtained in violation of the campaign rules or through fraudulent or evasive conduct is considered undue Cashback and can be recovered by Bringme according to the procedures set out in §11.
Bringme can activate corporate communities (for employees of a client company) or regional communities (for residents or domiciled in a participating area). Communities can offer cashback campaigns and, if necessary, certification modules related to carpooling (bicycle, walking, company shuttle, smart working).
Joining a Community is at the User’s initiative and is subject to acceptance of three supplemental documents separate from these T&Cs: the Community Supplemental T&Cs, the Supplemental Privacy Policy, and the Supplemental Customer Information Notice. These documents govern the operation of the Community and take precedence over these general T&Cs for specific aspects, without prejudice to compliance with the principles of the Service.
The features provided by a Community—Cashback, additional modules, and others—are available only to Users who are members of that Community. Users may withdraw from the Community at any time; the consequences for accrued balances are governed by the supplemental T&Cs.
The User uses the Service in good faith, in compliance with the law and the purposes of the platform. In particular:
It is unknown in any case:
The user can report suspicious content or conduct to Bringme via the channels referred to in §17.
In the event of a violation of these T&Cs or suspected fraudulent conduct, Bringme may limit access to specific features, suspend or terminate your account, in a manner commensurate with the seriousness of the conduct and its repeat offense.
Bringme may immediately close your account in the event of obvious fraud, Certification flow manipulation, multiple accounts, significant criminal conduct, or serious breaches of other Users’ security.
Bringme adopts a different procedure for recovering undue Cashback.
For the typical types of fraud —multiple accounts attributable to the same individual, manipulation of geolocation data, verified fictitious QR scans, simulated Trips—Bringme proceeds with immediate recovery from the User’s J Account, regardless of balance, providing contextual and reasoned notification.
For any other violation of the Cashback campaign rules, Bringme will notify the User in advance of its intention to recover the funds, stating its reasons and demonstrating its willingness to do so, granting them 14 days to file a dispute. If no timely dispute is filed or the dispute is rejected, Bringme will proceed with the recovery.
For the purposes of recovery, the User expressly accepts the fungibility between the balances of the J Account. If the balance is insufficient, Bringme may request direct payment of the difference.
In the event of criminal conduct, Bringme reserves the right to take legal action before the competent authorities.
The User can delete their account at any time and free of charge, from the Profile section of the App. Deleting it will result in the cessation of use of the Service and automatic exit from the Communities to which they belong.
Before cancellation, the User can request a refund of the top-up balance (§7.5) and, if a Driver, the withdrawal of the Travel Cost Contribution balance (§7.4). Any balance not recovered before cancellation will be considered forfeited. The Cashback balance is lost upon cancellation and is not refundable.
If a User does not interact with the Service for a continuous period of more than 18 months, their account will be cancelled. Bringme will send the User an email at least 15 days prior to cancellation, notifying them of the impending cancellation, indicating any remaining balances on their J Account, and providing instructions for requesting a refund of the top-up balance (§7.5) and, if they are a Driver, the withdrawal of the Travel Cost Contribution balance (§7.4).
After 15 days without any interaction from the User, the account is cancelled and any unrecovered balances – top-up balance, travel cost contribution balance and Cashback balance – are considered lost.
The obligations to retain data for administrative, accounting, or legal purposes remain unaffected, as indicated in the Privacy Policy.
Bringme is not responding:
The exclusions set forth in this paragraph do not apply in cases provided by law as mandatory, particularly in cases of willful misconduct or gross negligence pursuant to art. 1229 of the Italian Civil Code and in cases of non-waivable liability towards the consumer.
Bringme is the exclusive owner of the intellectual property rights relating to the App, the jojobrt.com website, the trademarks, editorial content, and databases. Any reproduction, modification, distribution, decompilation, or reverse engineering outside the limits permitted by law is prohibited.
Bringme grants the User a personal, non-exclusive, non-transferable, revocable, royalty-free license, limited to the use of the App for the purposes of the Service and valid for the duration of the contractual relationship.
The User retains intellectual property rights over content uploaded by the User to the App (profile photos, chat messages, travel data, and the like), granting Bringme a non-exclusive, royalty-free, and limited license to operate the Service. The User guarantees that they have the necessary rights to the uploaded content and holds Bringme harmless from third-party claims.
The Data Controller is Bringme. The detailed rules governing the processing—purposes, legal bases, retention period, recipients, and data subject rights—are contained in the Privacy Policy , accessible in the App and at jojobrt.com/privacypolicy, which forms an integral part of the relationship between the User and Bringme.
Upon registration, the User expresses three separate consents: acceptance of these T&Cs, acceptance of the Privacy Policy, and—optionally—opt-in for commercial communications (email, SMS, promotional push notifications). Use of the Service also requires, after registration, additional technical consents collected via specific pop-ups in the App, particularly for GPS geolocation and push notifications, the rules for which are detailed in the Privacy Policy.
The identification and banking data provided by the Driver to activate the Stripe Connected Account are processed directly by Stripe as the independent data controller .
The App is distributed through the Apple App Store and Google Play Store. The relationship between the User and the respective stores, governed by the terms accepted when downloading the App, is independent of the relationship between the User and Bringme; the latter is the User’s sole contractual partner in relation to the Service.
The following provisions also apply to the App distributed through the Apple App Store, which comply with the minimum clauses required by Apple:
Bringme does not pre-screen content uploaded by Users and, pursuant to Articles 14-17 of Legislative Decree 70/2003, is not responsible for it until it becomes aware of it. Upon becoming aware of manifestly unlawful content or prohibited conduct, Bringme may remove the content, limit its visibility, or adopt the measures set forth in Section 11.
Moderation decisions are made on the basis of these T&Cs and applicable rules and are communicated to the User concerned with a brief justification.
The User may submit complaints or reports of suspicious content or conduct through the channels listed in §1 (support email, certified email). Bringme will process the request within a reasonable timeframe and provide the User with a response.
Users who believe they have been harmed by a moderation or suspension decision can request a review of the decision through the same channels, providing evidence to support their objection.
For the purposes of Regulation (EU) 2022/2065 (Digital Services Act), Bringme designates the email address indicated in §1 as the single point of contact for Member State authorities, the European Commission, and the European Digital Services Committee, as well as for recipients of the Service. The languages of contact are Italian and English.
Bringme may modify these Terms and Conditions for operational, regulatory, or security reasons. Changes will be communicated to the User via the App and/or email at least 30 days before they become effective, except in cases of emergency required by law or security risks.
Use of the Service after the effective date of the changes constitutes acceptance of the new conditions. Users who do not accept them have the right to withdraw without penalty, requesting a refund of the top-up balance and, if a Driver, the withdrawal of the Contributions balance towards travel costs.
These T&Cs are governed by Italian law.
For relationships with consumer users, the court of the consumer’s place of residence or domicile has jurisdiction, pursuant to Article 66-bis of the Consumer Code. For relationships with non-consumer users, the Court of Turin has exclusive jurisdiction .
The parties undertake to attempt an amicable resolution before seeking judicial review. Consumers retain the option of using the alternative dispute resolution (ADR) procedures provided for in Articles 141 et seq. of the Consumer Code, by contacting one of the ADR entities registered in the lists maintained by the competent authorities. Participation in this procedure is optional and does not preclude access to judicial review.
Bringme may assign this agreement, in whole or in part, to third parties as part of corporate transactions, ensuring the continuity of the Service. The User may not assign the agreement without Bringme’s written consent. Tolerance of a breach does not constitute a waiver of one’s rights. The invalidity of one clause does not affect the invalidity of the other clauses. These T&Cs are written in Italian; any translations are for informational purposes only.
